Returns & Refunds Policy
Returns & Refunds Policy
We want you to love your purchase. If something isn't right, we're here to help.
Return Window
You have 30 days from the date of delivery to request a return.
Eligibility
To be eligible for a return, items must be:
- Unused and unopened
- In their original packaging
- In the same condition as received
Items that have been opened, used, or damaged after delivery are not eligible for return.
Refund Options
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, you can choose from:
- Full refund to your original payment method (processed within 5–10 business days)
- Store credit for use on a future purchase
Return Shipping
Customers are responsible for paying return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned item.
Non-Returnable Items
- Items returned after 30 days
- Opened or used products
- Items damaged due to misuse
How to Start a Return
To initiate a return, please contact us at support@pricelessly.store with your order number and reason for return. Our team will respond within 1–2 business days with next steps.